Last Updated: [11/12/2025]
At StyleMe Wear, we want you to be fully satisfied with your purchase. This Refund & Return Policy outlines how you can return products and request refunds if needed. By shopping with us, you agree to the terms below.
1. Eligibility for Returns
You can request a return if:
- The product is unused and in its original condition.
- All tags and packaging are intact.
- The request is made within 7 days of receiving the product.
Note: Personalized or custom-made items cannot be returned unless defective.
2. How to Request a Return
To request a return:
- Contact our customer service via email or phone:
- Email: s.kanwal131@gmail.com
- Phone: +92 347 5356049
- Provide your order number and reason for return.
- Wait for our confirmation and instructions for sending the product back.
3. Return Process
- Pack the item securely in its original packaging.
- Send the product to the address provided by our support team.
- Once we receive and inspect the item, we will process your refund or replacement.
4. Refunds
- Refunds will be made via the original payment method.
- Processing may take 5–7 business days after we receive the returned item.
- Shipping charges are non-refundable, except in cases of defective or wrong items.
5. Exchanges
- Exchanges are available if you received the wrong product or a defective item.
- Contact our customer service within 7 days to arrange an exchange.
- We will guide you through the process and ship the replacement as soon as possible.
6. Damaged or Defective Items
- If you receive a damaged or defective product, contact us immediately with photos.
- We will provide a full refund or replacement at no extra cost.
7. Contact Us
For any questions or assistance with returns or refunds:
StyleMe Wear – Islamabad
Email: s.kanwal131@gmail.com
Phone: +92 347 5356049